Killara Discount Bookings with Nambucca Heads Accommodation

Photos are extremely misleading and don’t show just how bad the rooms are. Staff aren’t on site and are extremely rude on the phone. How do you separate a house in to 9 rooms and a garage in to 3 rooms. The walls are extremely thin and you can hear everything in the rooms next door. The room I stayed in wasn’t a room. It was a corner of a conservatory. You will get eaten alive by mosquitoes as they haven’t bothered to get rid of the overgrown weeds everywhere. It’s more like a dirty hostel. The bathrooms are dirty with toothbrushes, toiletries and dirty underwear left behind by previous guests. Staff had decided to cancel my booking without informing me and double booked my room. I was woken in the middle of the night by a man that had been given the key code to let himself in while I slept. Staff first blamed booking.com for cancelling then tried to blame me by saying I had cancelled the booking. I would rather stay in a prison cell. I did not spend my last night there opting for a friends couch instead. These people should not be allowed to operate. Do not stay there.

It was clean, comfortable, modern, and nicely decorated with tree and district views and beyond on the top floor The staff were helpful and prompt in answering requests And I was made to feel welcome

Polite staff ,very efficient ,courtesy call prior to arriving . The room was comfortable and quiet ( pillow are a bit worn out, should be replaced now ) but over all I slept well , lovely hot shower and I enjoyed my stay.